Services, Fees, Cancellation Policy

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Whether you need afternoon dog walks or multiple daily visits while you’re away on vacation, we provide the pet care services you need!

* We require a credit card on file before services can begin.

Daily Dog Walking Services – Services provided for clients during the week (Monday through Friday) are subject to a $10 cancellation fee for any visit cancelled inside of 24 hours.

Pet Sitting Services – All Pet Sitting Packages are confirmed in advance and a deposit of 50% is required to reserve your dates. The required prior to services being rendered. Any package cancelled inside of 48 hours of the first visit will be subject to a cancellation fee equal to 50% of the invoiced amount. If full payment has already been received, a credit of 50% of the amount paid will be applied to future services.

Holiday Packages* – Pet Sitting Packages requested for holidays require a 50% deposit in order for the reservation to be made. Payment for the balance is due prior to the services being rendered. Any packages cancelled inside of one week (seven days) will be subject to the loss of the deposit. No refunds will be given for packages cancelled inside of 72 hours of the first visit.

Payment– We accept credit cards and request that we have one on file prior to services. Your information will be secure and encrypted.  You will enter your information, and All Breed Care will not see your number.

Returning early – The full contract agreement amount will be charged if you begin services and return home early. Time is reserved and cannot be resold. Full price will be charged if an All Breed Care associate arrives at your house, but is turned away.

Inclement weather- Visits cancelled when there is a severe weather warning will not be charged a cancellation fee, but advisories and other less serious weather concerns will be charged if it is safe for our employees to travel.

* We require a credit card on file before services can begin.

All cancellations/changes to scheduled services must be made through the office by logging in to your account, emailing  allbreedcare@gmail.com or calling 919-845-4553.

OTHER SERVICES

Pet Chauffer (hourly rate) ………………………………………………………$35

Transportation and companionship provided to and from your vet or groomer

Medication Administration (force oral administration or insulin injection) …$5

Exotic Pet Care and Equine Services …………………………….. Call for rates

Key Pick up / Drop off (eachway) ……………………………………………..$15

Lock out Service………………………………………………………………….$20

Overnight Services ……………………………………………………….$85/Night

Last Minute Services (bookings inside of 24 hours)There will be a $10 surcharge per visit added to services provided last minute (within 24 hours).

Holidays – A $5 surcharge will be applied to each visit that occurs on a holiday. Holidays include Labor Day, Thanksgiving, Christmas Eve,Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day, and Independence Day. Reservations for Holiday services require 2-3 weeks advance notice due to high demand.

Reservations for Holiday services require 2-3 weeks advance notice due to high demand.